🚚 Shipping Policy | Careluis

Effective Date: September 15, 2025
Website: https://careluis.com

At Careluis, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our delivery methods, timeframes, costs, and related information for both domestic and international orders.

πŸ”Ή Shipping Destinations

We currently ship to:

  • All states within the United States

  • Selected international countries (Europe, Canada, Asia & Australia)

If your location is not listed during checkout, please contact our support team for assistance.

πŸ”Ή Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays)

  • Orders placed after 4 PM will be processed on the next business day

  • During peak seasons or sales, processing time may be extended by 1–2 days

πŸ”Ή Estimated Delivery Time

United States:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

International:

  • Standard Shipping: 7–14 business days

  • Express Shipping: 3–7 business days

Delivery times may vary based on destination, customs clearance, and courier delays.

πŸ”Ή Shipping Costs

  • Shipping fees are calculated at checkout based on location and selected shipping method

  • Free standard shipping on all U.S. orders over $100

  • International shipping fees may vary based on destination and weight

πŸ”Ή Tracking & Notifications

Once your order has shipped, you will receive a confirmation email with:

  • Tracking number

  • Courier service

  • Estimated delivery date

You can track your package directly via our website or courier’s platform.

πŸ”Ή Customs, Duties & Taxes

For international orders:

  • Import duties, taxes, and fees are the responsibility of the customer

  • These charges are not included in the product or shipping price

πŸ”Ή Delays & Lost Packages

If your order is delayed or lost in transit:

  • Please contact our support team within 7 days of the expected delivery date

  • We will work with the courier to resolve the issue as soon as possible

πŸ”Ή Contact Us

πŸ“ Business Address:
4633 Tyler St NE, Minneapolis, MN 55421, United States

πŸ“§ Email: contact@careluis.com
πŸ“ž Phone: +1 070 6264 9014
🌐 Website: https://careluis.com